Introduction Enterprise-wide learning is one of the most important responsibilities of training and development professionals. This makes it critical to find the right modality for optimal delivery of learning content. …

The need for digital transformation and the decreasing shelf-life of skills was already driving the L&D industry towards a tipping point. The ongoing global pandemic has, so to speak, pushed this trend over the edge due to necessity and digital workplace learning has now become the norm. Here, we discuss…

You’ve heard the buzzword — microlearning. You’re probably thinking, isn’t it just splitting long-form content into 5–10 minutes chunks? You’re not alone in this misconception. But learners won’t receive the benefits if you try to teach 60 minutes of continuous content in 5 minutes chunks over 12 days. Instead, they’ll…

When Employee Training comes to mind, more often than not, it is Product Training, Sales Training, and Technical Training that become the cynosure of the Management’s eyes and percolate to the Learning and Development division. Table of Contents The Importance of Customer Service Training Frequency and Timing of Customer Service…

Instructor-led training (ILT) is a direct mode of training conducted by the instructor for learners. It is similar to a traditional classroom, often involving a group of learners but sometimes one-on-one. An instructor is an expert on the topic of training. …

Table of Contents Introduction: How to transition to Virtual Instructor-led training Step 1: Adapting ILT to vILT Step 2: Set up VILT Interactions Step 3: Strategic Learning and Development Assessments Step 4: Training the trainer Introduction: How to transition to Virtual Instructor-led training Virtual Instructor-Led Training grants learners the freedom to continue learning outside of a traditional classroom…

In the last blog, we discussed the importance of product knowledge to drive business goals. In this blog, we will explore how to develop effective product knowledge training and deployment. Let us first examine the goals of product knowledge training. Table of Contents The fundamentals Understanding Customer Benefit Analysing the…

‘Know thyself’ — a motto made popular by the ancient Greek philosopher, Socrates, is universally considered to be a guide to mindful living and successful life. It rests on the bedrock of that fundamental condition for real achievement — knowledge. ‘Knowledge is Power’ is an aphorism that has been sounded…

Microlearning is a much bandied-about term in the online learning universe. And justifiably so. Let’s quickly review the What’s and How’s of this medium of learning before we consider Why it is high up on the Learning radar. Table of Contents What is Microlearning? Why is Microlearning climbing up the…