A Kaizen Approach to L&D and Designing eLearning

Kaizen — A Japanese Success Story

The Second World War wreaked havoc upon Japan. The atomic bomb that was dropped on Hiroshima and Nagasaki changed the course of the War and how we perceived the use of technology in warfare. The Japanese decided to rebuild their country and economy. There was a focus on becoming self-sufficient and not depending upon the USA or Europe. Brands like Sony and Toyota that are now popular all around the world used this time to consolidate and build products that would have a global appeal. Kaizen played a key role in this success story. Kaizen (改善) comes from two Japanese words: Kai (improvement) and Zen (good), which translates to “continuous improvement”. The Kaizen process is divided into six stages:

  1. Identifying the problem
  2. Analyzing the process
  3. Developing an optimal solution
  4. Implementing the solution
  5. Studying the results and taking corrective action
  6. Standardizing the solution

Kaizen and L&D

A key aspect of Kaizen is devising and implementing optimal solutions for problems identified at the workplace. L&D teams have a similar function, they analyze the learning gaps among employees and coordinate with the relevant project managers to organize role-appropriate training for employees. Kaizen focuses on step-by-step processes to craft solutions for problems. Similarly, L&D teams focus on deploying microlearning programs that focus on specific learning outcomes.

eLearning Design

eLearning design follows a specific pattern. Once a project is commissioned, the project kick-off meeting brings the key stakeholders together and there’s a detailed discussion on how the project will be completed with estimated timelines and effort-mapping. The development of any eLearning course has three distinct phases:

  • Content
  • Design
  • Quality Testing

Kaizen and Learning Experience Platforms

You may wonder how Kaizen and learning delivery platforms are connected? Traditionally, eLearning has been delivered online via learning management systems. Over the years, eLearning and workplace training has transformed from long template-driven presentations to smaller explainer videos. The ‘attention deficit’ challenge is another problem that L&D teams have to battle. The increasing popularity of smartphones and tablet devices, employees lacking time to learn at the office, and the priority to complete assigned learning programs, have popularized the growth of app-based learning. Kaizen stresses on finding appropriate solutions for problems. One of the challenges that learning across different devices poses; is the tracking of learner analytics. The other issue is the seamless integration of formal and informal learning. Modern LXPs like Origin Fractal LXP bridge these challenges efficiently and offer learners a refreshing new learning experience. Be it a quick employee induction training program or product training for users and channel partners. You can use Origin Fractal LXP to meet both your enterprise training and extended education needs.

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Origin Learning

Origin Learning is an award-winning eLearning company that designs and deploys result-driven digital learning solutions. Visit www.originlearning.com